Chapter 3
. A. Who Delivers Help? How Is The Community Involved?

Atiered response system, with the choice of responses triggered  by an early warning system, increases the likelihood that effective responses will reach students consistently. It can also enable the integration of school programs, wraparound services, and out-of-school support in a clear and systematic way so that efforts are not duplicated and so that the right intervention gets to the right student at the right time with the required intensity.

These tiers of support usually require more person-power in the schools, or re-allocation of duties. Without this, it is sometimes unreasonable to expect that teachers, administrators, counselors and other adults in the school add all the duties of a tiered response system to their already heavy workload. Diplomas Now, one school turnaround model that employs a sophisticated early warning and response system, calls for an “extra shift of adults.” These adults are often young adults from AmeriCorps programs; however, they can also be older adults from a Senior Corps program or a myriad of community members offering a range of services. They do need to be organized and accountable and work with the school-based team so that students do not fall through the cracks.

Deeper Look

To learn more about Diplomas Now, visit

To learn more about the nationally recognized case management approach developed by Communities in Schools, visit 

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